Support
Help for Spanner & Code clients
Getting started, how your dashboard works, and extras you can add.
Dashboard FAQ
Logging in, your jobs table, status board, calendar and using it on your phone.
Read the FAQ →Client login
Go straight to your dashboard.
Log in →Getting started
- 1
A free chat
We talk through how you take bookings now and what you need.
- 2
Your setup link
You get a personal link to a short form about your business, services and questions.
- 3
We build it
Your booking form and page, job alerts and job board, usually within about a week.
- 4
Handover
A walkthrough on your phone and a one-page quick guide, then you’re away.
Asking for help or a change
On your dashboard, tap Help or changes at the top, say what you need and add a screenshot if it helps.
- Questions and change requests: a reply within 2 business days
- Alerts that have stopped arriving: looked at within 1 business day
Add-ons
- Google & Facebook setupPrices aren't decided as of yet
Profiles set up from scratch or tidied: services, hours, service area, photos and a review link (adding your booking link to existing pages is already included)
- Full business pagePrices aren't decided as of yet
Your booking page expanded into a one-page site with about, services, photos, reviews and service area
- Extra form or service typePrices aren't decided as of yet
Another booking form, such as a separate one for a second trade or service
- Customer list importPrices aren't decided as of yet
Your existing customers moved into your job board
- Printed QR stickers or flyersPrices aren't decided as of yet
Stickers or flyers that send customers to your booking page
- Extra changes or supportPrices aren't decided as of yet
Anything beyond the one small change a month in your care plan
- Training sessionPrices aren't decided as of yet
A walkthrough for you or your team
To add one, tap Help or changes on your dashboard and choose “I’d like a change”.
Setup guides and videos
Step-by-step screenshots and short videos are on their way.